Acknowledging that artificial intelligence requires a specific and advanced skillset, Microsoft declared any company can become an AI-first company with agents helping plug the gaps where companies are struggling with ongoing talent shortages to help them remain unique – a competitive advantage that they should not lose.

The Dynamics 365 platform is getting a whole new set of AI agents. These agents will improve and partially automate all kinds of business processes in

Salesforce has also touted the potential of AI agents, tools that some analysts say could provide companies with an easier path to monetizing the billions of dollars they are pouring into AI.

Microsoft Corp. announced a set of autonomous artificial intelligence agents for Dynamics 365 aimed at business users today during the company’s AI Tour in London. The company also said the ability to create AI agents with Copilot Studio will be in public preview next month.

Microsoft envisions AI agents taking on responsibilities across the workplace more than ever before. It's releasing 10 fine-tuned agents as well as the ability to create your own.

Microsoft will allow businesses to start making their own autonomous artificial intelligence agents starting next month, taking the fight back to Salesforce, which introduced its own configurable agentic AI tools in September.

Microsoft says agents can save companies as much as $50 million a year or offer the equivalent value of 'adding 187 full-time employees' by automating business processes.

Microsoft is looking to AI to fuel new growth across its business, in products and services including GitHub, Windows, and Microsoft 365. Dynamics products and cloud services gene