What Happened: Benioff described this move as a sign of “panic mode” and called Copilot a failure due to Microsoft’s lack of data, metadata, and enterprise security models. He argued that these deficiencies lead to inaccuracies and data leaks, forcing customers to create their own large language models (LLMs).

In his most recent tirade against Microsoft’s AI, Benioff linked to an article covering his comments during a podcast interview in which he expanded on his Copilot criticism. In