Virgin Media O2 has apologised after thousands in the UK reported they were unable to access the internet. Downndetector, which tracks websites, showed more than 10,000 people reported their broadband was not working on Monday morning.

While the Virgin Media internet issues seem to have eased for most, they certainly haven't gone away according to Downdetector – with the complaints sitting at a steady 500 or so for the last two hours, which is well above the typical baseline.

Virgin Media's internet service has now been "fully restored" — according to a company spokesperson According to Downdetector, the number of reported issues reached a peak of 10,000, with problems kicking off at 9:50 a.

Virgin Media users have been left without internet service after the company was rocked by an outage, with thousands experiencing problems being able to connect to the service

Virgin Media is working to fix an issue that has left many customers unable to get online. The telecoms giant said on Monday it was aware of "intermittent issues" with its services and apologised to customers, adding it was working to solve the issue as a "priority". The company has not confirmed what has caused the issue.

Virgin Media customers are currently experiencing a loss of internet service. More than 1,000 users have reported the problem on Downdetector, which tracks online service statuses and real-time outages.

Downdetector, a site which monitors outages, saw issues spike across thre three providers, with Virgin the worst affected.

Virgin Media O2 users across the UK have been hit with a frustrating service outage, leaving many without internet access. The telecoms heavyweight has acknowledged that an unspecified problem is affecting some customers and is actively working to resolve it.

This is a breaking news story and is being constantly updated by our reporters as the breaking news story develops

Thousands of Virgin Media customers are currently without internet access after a service outage hit this morning, with the company saying it is "working to fix this as a priority"