Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.

In the ever-evolving maritime industry, efficient vessel management is essential for shipowners, operators, and fleet ...

Using ELDs? You're collecting fleet data. Turn that data into routing solutions by simply picking a metric to improve.

Odysee CEO Steve Casley sees dollar signs in data. Or more specifically, AI-powered software that can analyze reams of data ...

Simi Valley is set to launch a new microtransit service in the spring of 2025, providing residents with a flexible, on-demand ...

IVR pricing gets more complex as your needs get more advanced. Here’s how to avoid being blindsided by rising IVR costs.

Routes World, which brings together decision makers from airlines, airports and destinations to define the world’s air route ...

The initial deployment, focused on transitioning the agency’s paratransit services, is anticipated to launch in the fourth ...

Founded in the 1940s, Mitchell Companies is a family-owned beverage distributor based in Meridian, Mississippi. The company has experienced steady growth throughout the years, including through ...

Numa, a provider of artificial intelligence software for car dealerships, today announced that it has closed a $32 million ...

After they failed to disclose serious lapses in the toll-collection system regulating state Route 125, senior Association of ...

Related: Daily Routes for 2024 HOT ROD Power Tour West! Our tour will kick off where it began as NHRA once again left the keys to the gates for the famed In-N-Out Burger Pomona Drag Strip.